From calorie-burning virtual fitness classes, to the convenience of in-app grocery delivery, and even virtual happy hours with coworkers– the world has adapted to digital and virtual experiences.

Digital leaders shifted quickly to this landscape, offering helpful experiences that connect their consumers to their services. However, Twilio’s 2022 State of Customer Engagement Report points to a disconnect in how well businesses perceive these experiences and how their customers actually feel. 

In this eBook, you will learn how leading brands are creating engaging and differentiated video experiences that delight their customers using Twilio Video APIs.