Do growth and risk-averse have to be at odds when securing consumer acquisition? As we’ve accelerated from physical to digital-first consumer engagements, many businesses believe that they must choose between security and user experience (UX) during the end-user sign-up touchpoint. When done right, these two teams will be satisfied, ensuring limited friction for the legitimate end-users while simultaneously making it harder for bots and bad actors to sign-up.
In this ebook, we’ll look at:
How to reduce sign-up abandonment by delighting real and unique users signing up with your business
How to create a win-win onboarding experience that satisfies both your security and risk teams as well as your growth and CX teams
Why it’s essential to offer your end-users options in regards to receiving communications
How prioritizing deliverability of your user verification messages and one-time passcodes can reduce support costs